Frequently Asked Questions
at Great National Stade Court Hotel
When can I check-in? What time is check out?
Check in: 2.00pm Check out: 11.00am
Late Checkout times can be pre arranged on request and when available, free of charge.
Does the hotel have internet access?
Free WiFi internet access is available throughout the hotel, all guest rooms have WiFi.
Does the hotel allow pets?
The hotel is pet friendly and well behaved dogs are welcome in guest rooms by prior arrangement, certain guest rooms are designated for dogs. Guide dogs are also welcomed. Dogs are not permitted in the public areas of the hotel.
Do you accept group bookings?
Yes to attain further information on group bookings please contact us directly at +44 (0)1303 268263
Does Stade Court Hotel accommodate people with disabilities?
The hotel has level access and a lift to all floors. Some guestrooms have been modified and most public areas are fully accessible. Please contact the hotel for full information on the accessible guestrooms.
What is the cancellation policy?
The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.
How will my details be used?
Do you have smoking rooms?
The hotel is committed to providing its guests and associates with a smoke free environment. All bedrooms, public areas and functions rooms are non smoking.
Do you have free parking?
We have free on site car parking, lit at night, with space for 60 cars
What are the facilities for families?
Children of all ages are very welcome. A number of family rooms are available Children under the age of 3 years stay free when sharing an adults room. Cots and high chairs are available free of charge
What forms of payment are accepted?
The hotel accepts payments made by cash (Sterling only), most major credit/debit cards (Visa, MasterCard, Maestro, Delta, Solo, American Express). The hotel is unable to accept personal or travellers cheques. Advance payment may be made by any of the aforementioned methods or by bank transfer. Please contact the hotel for details.
Do you cater for dietary requirements?
The hotel caters for just about any special diet, but advance notice is preferred. Vegetarian options are available at all times in the restaurant